Privacy Policy

North Alignment LLC · Last Updated JuLY 1, 2026

1. Overview

This Privacy Policy explains how North Alignment LLC (“North Alignment Strategies,” “we,” “us,” or “our”) collects, uses, shares, and protects information in connection with northalignment.co, website forms, booking requests, consultations, client inquiries, and related business operations.

This Privacy Policy does not replace any confidentiality obligations in a signed client agreement, statement of work, mutual nondisclosure agreement, or other written agreement.

2. Information we may collect

• Contact information, such as name, organization, title, email address, phone number, mailing address, and preferred communication method.
• Booking and intake information, such as requested service, meeting date and time, time zone, calendar details, intake form responses, business goals, organizational context, and information needed to prepare for a consultation or session.
• Client and project information, such as documents, notes, agendas, priorities, governance materials, strategic planning materials, deliverables, invoices, and communications provided during an engagement.
• Payment and transaction information, such as payment status, invoice details, billing contact, and transaction records. Payment card or bank information may be processed by third-party payment processors and may not be stored directly by North Alignment.
• Website and device information, such as IP address, browser type, operating system, referring pages, pages viewed, time on site, cookies, analytics information, and similar technical data if analytics or security tools are enabled.
• Communications information, such as emails, form submissions, consultation notes, support requests, and other communications with North Alignment.

3. Sensitive information

Please do not submit confidential board materials, personnel information, legal matters, privileged communications, financial account numbers, health information, Social Security numbers, or other highly sensitive information through public website forms. If sensitive information is needed for an engagement, North Alignment Strategies may request it through a more appropriate channel and under the applicable agreement.

4. How we use information

• To respond to inquiries and consultation requests.
• To schedule, confirm, reschedule, and manage bookings.
• To evaluate whether North Alignment Strategies is a good fit for a requested engagement.
• To provide strategic consulting, facilitation, advisory, governance alignment, board retreat, and executive strategy services.
• To prepare proposals, statements of work, invoices, agendas, summaries, deliverables, and client communications.
• To process payments, deposits, refunds, and transaction records.
• To operate, secure, troubleshoot, and improve the website and booking process.
• To send administrative messages and, if you opt in or where permitted by law, business updates or marketing communications.
• To comply with legal obligations, enforce agreements, protect rights, and prevent fraud or misuse.

5. Cookies and analytics

The website may use cookies, analytics tools, security tools, embedded content, or similar technologies to operate the site, understand website performance, improve user experience, and protect against misuse. You can adjust cookie settings through your browser. Some website features may not function properly if cookies are disabled.

6. How information may be shared

• North Alignment Strategies may share information with service providers that support business operations, such as website hosting, WordPress tools, BookingPress, payment processors, calendar tools, email providers, CRM tools, document storage, e-signature platforms, video meeting platforms, analytics tools, accountants, attorneys, insurers, and other professional advisors.
• North Alignment Strategies may share information when required by law, legal process, or government request; to enforce agreements; to protect rights, safety, and security; in connection with a business transfer; or with your consent or direction.
• North Alignment Strategies does not sell personal information in the ordinary meaning of selling a customer list for money. If future advertising or analytics practices trigger a legal definition of “sale,” “sharing,” or targeted advertising under applicable privacy law, this Policy should be updated before those practices begin.
• Information may be processed, stored, or transferred within the United States or other jurisdictions where North Alignment Strategies or its service providers operate. By using the Website, you consent to such transfers as permitted by applicable law.

7. Confidentiality of client information

Client project information is handled according to the applicable client services agreement, statement of work, mutual nondisclosure agreement, or other written agreement. Website use alone should not be treated as a secure channel for confidential or privileged information.

8. AI-enabled and productivity tools

North Alignment Strategies may use commercially reasonable productivity, drafting, administrative, scheduling, research, analytics, or AI-enabled tools to support business operations and client work. North Alignment Strategies will use reasonable care to limit unnecessary personal or confidential information in those tools and will not intentionally disclose client confidential information to public tools for training purposes without authorization. Clients may request additional tool restrictions in a statement of work. North Alignment Strategies does not knowingly authorize public AI platforms to use client confidential information for model training purposes unless expressly authorized by the client.

9. Data retention

North Alignment Strategies keeps information for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business records, complying with legal and accounting obligations, resolving disputes, enforcing agreements, and improving operations. Retention periods may vary by record type, client relationship, legal requirement, and business need.

10. Security

North Alignment Strategies uses reasonable administrative, technical, and organizational safeguards designed to protect information. No website, email, booking tool, payment process, or internet transmission is completely secure. You are responsible for using appropriate care when deciding what information to submit online.

11. Your choices and rights

You may request to update, correct, or delete certain information by contacting North Alignment Strategies. You may unsubscribe from marketing emails using the unsubscribe link or by contacting North Alignment Strategies. 

Subject to applicable law, individuals may have rights to access, correct, delete, obtain a copy of, or appeal decisions relating to personal information collected by North Alignment Strategies. Requests may be submitted using the contact information listed below.

12. Children

The website and services are intended for business and professional audiences and are not directed to children under 18. North Alignment Strategies does not knowingly collect personal information from children under 18 through the website.

13. Third-party websites

The website may link to or integrate third-party websites or tools. North Alignment Strategies is not responsible for the privacy practices, security, content, or terms of third parties.

14. Changes to this Policy

North Alignment Strategies may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date. Continued use of the website after changes are posted means you accept the updated Privacy Policy.